Privacy Policy
1. Introduction
This Privacy Policy is designed to describe how LANGA Drive In (“Drive In”), a service provided by LANGA Corporation Srl (“LANGA”), manages user personal data. By accessing or using the services offered by Drive In, you accept the terms stated herein and consent to the collection, use, and protection of your personal data in accordance with this policy.
2. Data Collection
We collect different types of data to provide and improve the LANGA Drive In service:
- Personal Information: This includes data required for creating and authenticating your LANGA Account, such as your name, email, and login credentials. We may also collect additional contact information if voluntarily provided during service usage.
- Service and Operational Data: This includes specific information related to the use of Drive In, such as booking details, access history, check-in records, and relevant personal preferences.
- Usage and Technical Data: We collect data about interactions with the service, such as IP addresses, location data, and device identifiers, including through analytics tools like Google Analytics and the Facebook pixel, to monitor and enhance service performance.
3. Purpose of Data Collection
Personal data collected through Drive In is processed for the following purposes:
- Authentication and Security: Verifying user identity and securing credentials, using centralized access with LANGA Account.
- Service Improvement: Ensuring an optimal experience and continuously enhancing service functionalities, utilizing user usage data and feedback.
- Customer Support and Assistance: Addressing user inquiries and managing issues related to Drive In access, available through LANGA Ambassador.
4. Data Retention
Data is retained for the period necessary to provide the service, unless a deletion request is made by the user. You may request the deletion of your data directly from your LANGA Account or by contacting a LANGA Ambassador. Deletion requests will be handled in accordance with applicable laws.
5. Data Sharing
Drive In may share data with selected third parties for specific purposes:
- Advertising Partners: To facilitate targeted marketing campaigns, we may share certain usage data with partners like Facebook and Google.
- Technical Service Providers: We engage external providers for technical support and service analytics, ensuring that these third parties comply with our security and privacy standards.
6. User Rights
Users of LANGA Drive In can exercise the following rights:
- Data Access: Access and download personal data through your LANGA Account.
- Deletion and Service Suspension Requests: Users can request the deletion of their data by contacting a LANGA Ambassador or suspend the service via their LANGA Account.
7. Security Measures
We safeguard personal data by implementing advanced security measures, including secure login on LANGA Account, two-factor authentication (2FA), and protected access through the easy LANGA mobile app. In case of necessity, we will promptly provide updates through this app to ensure secure data management.
8. Data Breach Protocol
In the event of a data breach, users will be immediately informed via the easy LANGA app or email and will be advised to take necessary actions, such as changing their passwords.
9. Policy Updates and Notifications
We reserve the right to update this Privacy Policy when necessary. Changes will be communicated through the easy LANGA app, and for major updates, also via email to ensure that all users are aware of the new provisions.
10. Consent for Significant Updates
For changes that require explicit user consent, we will send notifications and requests via email and the easy LANGA app.
11. Multilingual Support
This policy is available in both Italian and English to facilitate user access to information. Please feel free to contact a LANGA Ambassador for further assistance in either language.
Company Information
LANGA Corporation Srl
Piazza IV Novembre, 4
20124 Milano (MI)
VAT Number 10637600965
Last update Nov 14, 2024